* If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition.
* Please note that some products are not eligible for a return if the product is "No longer needed".
* You will always find the relevant terms on the product page.
Conditions for Returns
* The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.
* The product must include the original tags, user manual, warranty cards, freebies and accessories.
* The product must be returned in the original and undamaged manufacturer packaging / box. Do not put tape or stickers on the manufacturers box.